Amazon growth agency based in British Columbia — supporting brands across Canada
Amazon growth agency based in British Columbia — supporting brands across Canada
Amazon Growth Services for Canadian Brands
From advertising and organic search to product listings and account management, we help make the moving parts of your Amazon business work together.
Growing on Amazon.ca takes more than increasing your ad budget. Your products need to appear in relevant searches, give customers a reason to buy and be supported by a well-managed account.
At Big Internet Ecommerce (BIE), we bring Amazon PPC, SEO, creative services and marketplace operations together in one coordinated approach.
Whether you’re struggling with rising advertising costs, expanding an established product range or looking for a team to manage your store, we’ll help you identify what deserves attention first.
Based in British Columbia. Supporting brands selling on Amazon.ca and Amazon.com.
Example Amazon A+ Content and Brand Store creative produced by BIE for client products.
Based in British ColumbiaMaple Ridge, supporting Canadian brands remotely
Amazon.ca and Amazon.comCanadian and cross-border marketplace support
3 published case studiesReported campaign periods and metrics
Six Amazon servicesPPC, SEO, listings, A+ Content, accounts, Vendor Central
What We Do
Big Internet Ecommerce is a full-service Amazon agency in Canada that helps brands manage advertising, improve product discoverability, develop stronger listings and handle ongoing marketplace operations.
We work with brands that want a clearer picture of their Amazon performance and a practical plan for improving it.
That might mean restructuring PPC campaigns that are spending too much. It could mean rewriting product content that no longer reflects what customers are searching for. Or it might involve bringing order to the catalogue and account tasks that have been slowing your team down.
Not every brand needs every service. We start by understanding the business, identifying the constraints and recommending the work that makes sense.
Our approach connects four important parts of Amazon growth:
Helping relevant shoppers discover your products.
Making more informed decisions about campaigns, targeting and budgets.
Improving product information, imagery and customer understanding.
Keeping catalogue and account responsibilities organized.
Because these areas influence one another, improving them together can be more useful than treating each as an isolated task.
The Challenges We Help Solve
You may have a strong product and a growing customer base, but that doesn’t mean the Amazon side of your business is straightforward.
Some weeks, advertising performs well. Other weeks, costs rise with little explanation. A listing update creates a new issue. A product stops getting the traffic it once did. And suddenly, your team is spending more time troubleshooting than growing.
We help brands work through problems like these.
Your campaigns are spending money, but you aren’t confident that the returns justify the budget.
We review campaign structure, targeting, bids, search terms and advertising efficiency to identify what should change.
Customers are searching for products like yours, but competing listings keep appearing ahead of you.
Our Amazon SEO work focuses on relevant keywords, product information and search visibility opportunities.
A listing can attract traffic but still leave important questions unanswered.
We help improve titles, product descriptions, bullet points, images and supporting content so shoppers can make informed decisions.
Suppressed listings, catalogue corrections, support cases and routine account tasks can pull your team away from other priorities.
Our account management support helps bring structure and accountability to those ongoing responsibilities.
Let’s Find Out What’s Holding Your Account Back
Our Expertise
A growing Amazon business needs the right combination of expertise. Some brands need specialist support in one area. Others want one team to coordinate their marketplace activity.
BIE offers the following services for brands selling in Canada.
More control over advertising. Better-informed campaign decisions.
Our Amazon PPC management services help brands build, manage and refine Sponsored Products, Sponsored Brands and Sponsored Display campaigns.
We look at keyword targeting, search-term performance, bids, placements and budgets to understand where advertising is effective and where money may be going to waste.
Instead of focusing only on advertising-attributed sales, we also consider ACoS, TACoS, ROAS, margins and wider business goals.
Make your products easier to discover in relevant Amazon searches.
Our Amazon SEO services begin with understanding how shoppers search and what makes your products relevant to those searches.
We research keywords, review competing listings and improve product titles, bullet points, descriptions and backend search terms.
The aim is to make product information more accurate, useful and discoverable without filling it with repetitive keywords.
A more organized way to handle your marketplace business.
As your Amazon store grows, routine account work becomes harder to manage alongside inventory, marketing and customer demands.
Our Amazon account management services help with Seller Central operations, catalogue maintenance, account-health priorities, listing issues, advertising coordination and ongoing reporting.
You retain ownership and visibility of your business while our team supports the agreed operational scope.
Product pages that explain more and leave fewer questions unanswered.
Your listing is where search visibility meets the buying decision.
We improve product titles, benefit-focused bullet points, descriptions, keyword coverage and image recommendations so customers can understand what they’re buying.
Our work combines Amazon keyword research with clear communication, accurate product details and an understanding of how shoppers compare alternatives.
Help customers see the difference your product offers.
Images and A+ Content are particularly valuable when a product needs a little more explanation.
We develop product graphics, comparison content, visual storytelling and A+ Content that explain features, benefits and use cases without overwhelming the shopper.
Where eligible, we can support Premium A+ Content and Brand Story assets that help create a more consistent presentation.
Practical marketplace support for first-party Amazon brands.
Vendor Central involves a different set of responsibilities from Seller Central.
Manufacturers and distributors may need help coordinating purchase orders, catalogue data, shipment information, deductions, reporting and advertising.
Our Vendor Central services support the operational and content responsibilities of eligible 1P brands, while Amazon retains control of its own purchasing and programme decisions.
Not Sure Which Service You Need?
Built for the Canadian Marketplace
A strategy that works on Amazon.com won’t necessarily perform the same way on Amazon.ca.
Canadian shoppers may use different search terms, compare different competitors and respond to different pricing and product options. Advertising costs, product demand and marketplace requirements can also vary.
That’s why we evaluate Canadian marketplace data instead of assuming a successful US campaign can simply be copied into Canada.
We look at how customers search for products within the Canadian marketplace and which competing listings influence the buying decision.
That research helps shape keyword targeting, product information and advertising priorities.
We evaluate campaign data, advertising costs, product economics and competitive conditions to make decisions appropriate for Amazon.ca.
A product’s performance in the United States can provide useful context, but it shouldn’t replace Canadian data.
Clear product information matters in every marketplace.
For Canadian listings, we consider relevant search language, product attributes and customer questions. Where required, French-language content and applicable bilingual product-information requirements need to be evaluated separately.
Some Canadian brands sell on both Amazon.ca and Amazon.com.
We help evaluate the marketplaces individually while coordinating advertising, listings and operational priorities where appropriate.
Tax registration, cross-border shipping, FBA fees, product compliance and import requirements should be confirmed using current Amazon and government guidance, with professional advice where necessary.
BIE’s Canadian location is in Maple Ridge, British Columbia. Our team can work remotely with sellers in Vancouver, Toronto, Montreal, Calgary, Ottawa, Edmonton, Mississauga and other Canadian markets.
We do not claim physical offices in every city we serve.
A More Connected Way to Grow
Hiring an Amazon agency means trusting another team with your advertising budget, product information and important marketplace decisions.
We believe you should understand what that team is doing and why.
Advertising, SEO, listings, creative and account operations influence each other.
We connect these services so improvements in one area support the wider marketplace strategy.
We use performance reports, search-term information, product economics and operational context to recommend the next steps.
Not every change produces an immediate improvement. That’s why testing, measurement and clear explanations matter.
A longer task list isn’t automatically a better growth plan.
We focus on identifying the work that needs attention, agreeing on priorities and evaluating what changed.
Amazon is a changing marketplace. Campaign formats, listing rules, reporting tools and seller requirements evolve.
Our approach combines specialist judgement with operational tools, including AI-assisted workflows where appropriate.
Technology can help our team organize and analyze work, but important strategic decisions still need human review.
An Amazon engagement shouldn’t end when campaigns go live.
We evaluate performance, review results and adjust the agreed work as the business and marketplace change.
Our Process
We don’t begin by recommending every service we offer. First, we need to understand what’s happening inside your business.
We start with your products, marketplace, objectives and current challenges.
Depending on the scope, the review may cover advertising, listing quality, product discoverability, creative, catalogue health and operational issues.
What you gain: A clearer understanding of the problems worth investigating.
Not every issue carries the same urgency.
We discuss which changes are likely to have the greatest practical value, what resources they require and which performance signals should be monitored.
What you gain: An actionable plan rather than a collection of disconnected recommendations.
Our specialists work on the approved priorities.
That may involve PPC campaign improvements, SEO research, listing updates, A+ Content, catalogue management or other agreed services.
What you gain: Coordinated execution aligned with your Amazon business.
Amazon performance changes with competition, pricing, inventory, seasonality and customer behaviour.
We review the available data, explain relevant changes and adjust priorities as needed.
What you gain: Greater visibility into the work, results and next decisions.
Real Work, Documented Results
A useful case study should explain the problem, the work completed and the numbers behind the outcome.
It should also show the difficult parts.
Here are examples from BIE’s published client projects.
Hodgins Harvest needed clearer product information and a more structured approach to advertising its mushroom grow kits and tinctures.
BIE improved product titles, bullet points and images, organized PPC campaigns around different product and search intents, and used creator content to support product education.
Reported results: June 1–September 30, 2025
Advertising costs were challenging during parts of the reporting period. The published case study explains those pressures rather than presenting the results without context.
The project combined a product-page creative refresh with more structured advertising.
BIE worked on Premium A+ Content, listing images, campaign structure and creator assets to help customers better understand the product.
Reported campaign-period averages
The case study shows why advertising and product-page content should be evaluated together rather than in isolation.
For Dreamscape Kids, our work focused on the product’s visual shopping experience.
We developed an eight-image listing set, Premium A+ Content and Brand Story assets to explain product features, safety information and everyday use.
Creative delivered
This project demonstrates our creative and content capabilities. We do not publish unverified revenue or conversion-growth figures for it.
Grime Eater needed an Amazon.com foundation and launch for a heavy-duty hand cleaner range.
BIE supported brand setup, listing images, A+ Content and PPC, and the case study is open about the early-stage ad results.
Reported results (US, period dates not stated)
Advertising spend roughly equalled ad sales at this stage, and the case study says so.
Econocraft sells a plastic downspout nozzle that most shoppers did not know existed.
BIE built the listing creative and A+ Content around technical education and ran PPC alongside it.
Reported results (US, period dates not stated)
Most units came from organic demand while advertising stayed efficient.
BetaCell competes against mature supplement brands with stronger review counts.
BIE rebuilt five listings, added A+ Content and a Brand Store, and ran PPC, with wording kept compliant.
Reported results (US, period dates not stated)
Efficiency still needs work, and the case study explains why.
The modular play couch had many features and little visual space to explain them.
BIE designed the listing image stack and A+ Content, including the founder story and star blanket section.
Creative delivered
This is a creative project. We do not publish sales figures for it.
The dual-sided cold packs depend on texture shoppers cannot feel online.
BIE created macro-style images, infographics, Premium A+ Content and a Brand Story.
Creative delivered
This is a creative project. We do not publish sales figures for it.
Results disclosure: These are individual client projects using reported campaign periods and USD-denominated figures. They are not presented as Amazon.ca-specific case studies or as guarantees of future results. Results depend on marketplace, category, product economics, competition and execution.
Plain-English key: ACoS is advertising spend as a share of ad-attributed sales. TACoS is advertising spend as a share of total sales, paid and organic. ROAS is ad-attributed sales earned for each dollar of advertising spend.
Who We Work With
The right support depends on the business, not just the size of the advertising budget.
You’re already generating sales, but rising advertising costs, weak organic discoverability or operational problems are limiting progress.
We help investigate what is preventing the account from performing as effectively as it could.
You’ve built a product and a brand outside Amazon and want to develop a more structured marketplace channel.
We help connect listing quality, advertising and account work with your wider commercial objectives.
Your team needs professional support with product information, catalogue responsibilities or marketplace relationships.
We can work with eligible Seller Central and Vendor Central accounts, depending on the required scope.
You’re preparing to sell in the Canadian marketplace or expanding into it from another country.
We help review marketplace readiness, listing requirements, keyword opportunities and initial advertising priorities.
Not sure whether you need a specialist or full-service support?
We can discuss the difference during your initial enquiry.
Understand the Investment
Amazon agency fees depend on the services you need and the amount of work involved.
A business looking for help with a few listings has different requirements from a brand needing ongoing PPC, content, account management and reporting across a large catalogue.
Common pricing models include monthly retainers, a percentage of advertising spend, fixed project fees and hybrid arrangements.
The right arrangement should be based on the work required and your business priorities, not just the lowest quoted fee.
For a detailed explanation of pricing structures and questions to ask, read our guide:
Before choosing an agency, ask what the agreement actually includes.
Practical Amazon Guides
Amazon changes frequently, and sellers have plenty of information to sort through.
Our resources focus on questions that matter when you’re managing, improving or expanding an Amazon business in Canada.
Compare retainers, project fees and advertising-spend models so you know what to ask before signing an agreement.
Understand how first-party and third-party selling differ, including account responsibilities, pricing control and operational considerations.
Learn about advertising structure, campaign efficiency and why ACoS should be considered alongside broader performance.
Review the product information, keywords and visual content that can make a listing more helpful to shoppers.
Questions Canadian Amazon Sellers Ask
An Amazon agency helps brands manage and improve their marketplace activities. Services can include Amazon PPC advertising, product listing optimization, Amazon SEO, A+ Content, catalogue support and account management.
BIE offers these services separately or as part of a coordinated Amazon growth engagement, depending on what the brand needs.
Start with your main business problem. Ask agencies how they would assess it, which services they recommend and what they will measure.
Look for relevant case studies, clear deliverables, transparent reporting and realistic expectations. A good agency should explain its reasoning, not simply promise higher sales.
Yes. BIE provides Amazon PPC management for brands selling on Amazon.ca.
Support can include Sponsored Products, Sponsored Brands and Sponsored Display, where eligible, along with keyword targeting, bids, budgets, search-term analysis and ongoing campaign optimization.
An agency can improve the factors it controls, including keyword research, listing relevance, content quality and product-page clarity.
However, Amazon search positions also depend on competition, customer demand, sales performance and other marketplace signals. No agency can guarantee a particular ranking.
Fees vary based on advertising spend, account complexity, the number of products and the services included.
Some agencies charge retainers, others charge a percentage of advertising spend, and some use a combination.
Ask for a clear scope and reporting process before comparing proposals.
Read the Canada Agency Pricing Guide
It depends on where your business needs support.
If your listings, catalogue and account operations are already in good shape, PPC-focused management may be enough.
If advertising, product content and operational issues are all affecting performance, a full-service engagement may be more suitable.
Yes. BIE offers Amazon account management support covering agreed areas such as catalogue work, listing maintenance, account-health priorities, advertising coordination and reporting.
The exact responsibilities should be documented before the engagement begins.
Yes. BIE supports brands operating across Canadian and US Amazon marketplaces.
Each marketplace should be evaluated on its own performance, customer behaviour, competition and operating requirements rather than assuming the same approach will work in both.
Amazon SEO focuses on improving a product’s relevance and organic discoverability through keyword research and listing optimization.
Amazon PPC uses paid advertising placements to reach shoppers.
Both can support product visibility, but they involve different costs, measurement methods and management decisions.
There is no fixed timeline.
Advertising adjustments may generate performance data relatively quickly, while SEO, listing improvements and broader marketplace changes can require longer periods of testing and evaluation.
Product demand, pricing, inventory, category competition and starting account conditions all influence the outcome.
Yes. BIE supports Canadian Amazon brands remotely from its British Columbia location.
Businesses in Toronto, Vancouver, Calgary, Montreal, Ottawa, Edmonton and other Canadian markets can enquire about our services.
This does not mean BIE maintains offices in every city.
The initial request gives BIE context about your products, marketplace, goals and challenges.
The team can then assess the appropriate review scope, discuss important opportunities and recommend practical next steps.
You do not need to share your Seller Central password in the initial form.
Meet our founder
Big Internet Ecommerce is led by John Britto, whose role connects the agency’s strategic direction with its work supporting Amazon and ecommerce brands.
The company’s approach reflects a straightforward idea: brands benefit when the people handling advertising, search, content and marketplace operations understand the wider business rather than focusing only on individual tasks.
As Founder and Director, John helps guide the business’s approach to ecommerce growth, marketplace strategy and specialist team coordination. At BIE, that means looking beyond a single advertising metric or product listing and considering how the different parts of an Amazon operation influence one another.
The focus is on making better decisions, identifying meaningful priorities and helping clients build a more manageable marketplace business.
Prefer to chat?
Have a quick question about your Amazon account, ads or listings? Send us a message on WhatsApp and we will get back to you.
Google reviews
Verified reviews from Google, shown live from our Google Business Profile.
Let’s Review Your Amazon Business
You don’t need to commit to every service to have a useful conversation about your Amazon business.
Maybe advertising costs have become difficult to manage. Maybe your products need clearer listings. Or perhaps your team is spending too much time inside Seller Central.
Tell us what’s happening.
We’ll help determine what deserves a closer look and which type of support fits your current priorities.
Based in Maple Ridge, British Columbia, Canada.
Supporting Amazon sellers across Canada and eligible cross-border accounts.
No guaranteed outcomes. Just an opportunity to discuss your Amazon business and the work needed to improve it.
